Reference

Our Terms, Your Rights, and How We Operate

100ndb operates under applicable state law, and access to our casino lobby depends on whether online gaming is permitted where you are.

State-dependent accessAccount data rightsPayPal, Venmo, Play+ contextUS-only eligibilityPolicy contact on file
100ndb Our Terms, Your Rights, and How We Operate
ACCOUNT SECURITY DETAIL

How We Protect Your Data and Account

We apply encryption at the account and payment layer, which means your PayPal and Venmo transaction data is not stored in plain text on our servers. Cookies we set are limited to session management and analytics; you can adjust cookie preferences from the footer link at any time. Account data is retained for as long as your account is active and for a period after closure as required by applicable state regulations. If you want to know what we hold, submit a data access request through email support and we'll respond with a summary within the timeframe required under applicable law.

Data Encryption

Your payment details, including PayPal and Venmo transaction records, are encrypted in transit and at rest. We do not share payment credentials with third-party marketing partners.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can manage or withdraw cookie consent at any time from the footer preferences link.

Data Retention Policy

Account records are kept for the duration of your active account plus any period mandated by state gaming regulations. Closed accounts are anonymized after that retention window.

Access and Correction Rights

You can request a copy of your personal data or ask us to correct inaccurate details by contacting email support with your account ID and the specific change needed.

REACH OUR TEAM

Contact Us About Legal or Policy Questions

If you have a question about how our terms apply to your account — or if you need to submit a data request, dispute a transaction, or request account closure — reach out through any of the channels below. We handle legal and policy queries separately from general account help, so flag the subject line clearly when you write in.

Live Chat Start a live chat session from inside your account dashboard. Flag it as a legal or policy matter so our team routes it to the right desk without delay.
Email Support Email us with your account ID and the specific policy section you're asking about. We respond to legal queries in writing so you have a record of the exchange.
Account Help Center Your account settings include a Help Center tab with links to our current privacy policy, cookie policy, and terms of service documents in full.

Common Legal and Policy Questions Answered

The questions below cover what we get asked most about account eligibility, data rights, payment disputes, and how our terms interact with state law. If you don't find what you need here, live chat or email support can pull up your specific account context.

Access depends entirely on whether your state permits online casino or sportsbook activity. We do not operate where local law prohibits it. Check your state's current online gaming status before opening an account.

Email our support team with your account ID and subject line 'Data Access Request.' We'll compile a summary of your personal data and respond within the timeframe required by applicable state or federal law.

Yes. Raise the dispute with us first via live chat or email before contacting PayPal or Venmo directly. We need to log the issue on your account before any external escalation can proceed effectively.

Your account data is retained for the period required under applicable state regulations, then anonymized. You can request confirmation of the exact retention window by contacting email support.

We send an email and post an in-account message before any material change takes effect. Continuing to use the platform after that notice constitutes acceptance of the updated terms.

Contact email support with your account ID and the specific field you need corrected. Identity fields tied to verification documents may require you to resubmit those documents for the change to be processed.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.