Reference

How Your 100ndb Account Is Governed

These terms set out the rules that apply when you open an account and use our casino lobby, sportsbook, and wallet — including PayPal, Venmo, and Play+ transactions. Access and eligibility depend on your state's laws, so read this before you start.

State-dependent accessPayPal, Venmo, Play+ coveredAccount rules apply at registrationContact us to flag disputesUpdates posted here first
100ndb How Your 100ndb Account Is Governed
CONTACT CHANNELS

Reach Us About Any Terms Question

If any part of these terms is unclear — or if you believe a transaction, account action, or restriction was applied incorrectly — we want to hear from you directly. Use the channel that fits your situation: live chat moves fastest for account-level questions, while email works better if you need to attach documentation or a payment receipt from PayPal, Venmo, or Play+.

Live Chat Start a chat session from any page in your account. Use this path when you have a terms question that needs a fast, documented answer tied to your account record.
Email Support Send a message to our support address for detailed disputes. Attach screenshots, PayPal transaction IDs, or Play+ card references so we can act on your case without follow-up delays.
Account Help Center The Help Center in your account dashboard covers the most common terms questions — payment holds, withdrawal verification steps, and account restriction notices — with written answers you can reference.
ACCOUNT SECURITY

How We Handle Your Data and Account

Security and data handling are part of these terms, not a separate afterthought. Your account is protected with industry-standard encryption. Identity verification follows a documented process — we may ask you to confirm your name, address, and payment method before processing a withdrawal, which applies equally whether you withdraw via PayPal, Venmo, or a Play+ card. We keep transaction records in line with applicable state requirements, and you can request a summary of your account activity by contacting support.

Data Retention

We retain account and transaction records for as long as required by applicable state regulations. You may request a copy of your stored data through our support channels at any time.

Account Security

Your login uses encrypted sessions. If we detect unusual access patterns, we may temporarily hold account activity and contact you to re-verify your identity before restoring full access.

Cookie Use

We use cookies to maintain your session, remember your preferred lobby view, and measure how pages perform. You can adjust cookie settings in your browser without losing your account access.

Requesting Changes

To correct personal information or update your payment details — such as switching from a Play+ card to a linked Venmo account — contact support directly with your account ID and a brief description of the change needed.

Common Questions About These Terms

The questions below cover what we hear most often about how these terms apply to real account situations — from payment disputes to account closures and data requests.

They apply from the moment you complete account registration. Using any part of the lobby — slots, live tables, or sportsbook markets — confirms you accept the current version of these terms.

We update the change date at the top of this page and post a notice inside your account dashboard. Continuing to place wagers or make deposits after the update date means you accept the revised terms.

Yes. Every deposit and withdrawal through PayPal, Venmo, or a Play+ prepaid card falls under these terms alongside each provider's own user agreement. Both sets of rules apply simultaneously.

Contact our support team via live chat or email with your transaction reference. We review disputes against our payment records and respond in writing with an explanation of the decision.

Yes. Submit a data request through support with your account ID. We compile your transaction and session history and share it in line with applicable state data rules — no charge for standard requests.

No. Access depends on whether your state permits online real-money gaming. Check your local state law before opening an account — nothing in these terms creates a right to access where state law prohibits it.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.